Thank you for shopping with Topexporter. This Shipping Policy explains how we handle order processing, delivery, and shipping-related issues.
1. Shipping Destinations
We currently ship to addresses within China.
Please make sure your shipping details are accurate at checkout to avoid delays or delivery issues.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Methods & Estimated Times
We offer the following shipping options:
Standard Shipping: 5–10 business days
Expedited Shipping (if available): 2–5 business days
Delivery times are estimates and may vary due to factors such as weather, customs, or courier delays.
4. Shipping Fees & Taxes
Shipping fees are calculated at checkout based on your location, the weight of the items, and your selected shipping method.
Customers are responsible for any applicable customs duties, taxes, or import fees.
5. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number and link to follow your shipment’s progress.
6. Lost or Damaged Shipments
If your package is lost in transit or arrives damaged, contact us as soon as possible at [email protected] or call 15785674357.
We will open a claim with the carrier and assist in resolving the issue.
7. Address Accuracy
Please double-check your shipping address before submitting your order.
We cannot guarantee changes to shipping details after an order has been processed.
8. Contact Us
If you have any questions about this Shipping Policy, feel free to reach out:
Email: [email protected]
Phone: 15785674357
Address:
贵州省遵义市湄潭县湄江街道湄潭县国贸中心二楼,
遵义市, China
We reserve the right to modify this policy at any time. Updates will be posted on this page with the revised effective date.